KelaPept uses English content and USD reference pricing to make its catalogue accessible to an international research audience. Commercial availability must be checked for the specific product and destination.
Our standard research-use delivery route has a historical clearance rate of 99%, with an estimated delivery window of 5–12 days from dispatch. This is historical route information, not a guarantee. Customs processing, carrier handling, holidays, address issues, and local rules may affect the actual timing.
Responsibility for duties, taxes and clearance arrangements must be stated in the applicable order terms before a commercial order is accepted. Catalogue access does not establish import eligibility.
After the order is confirmed, we provide the applicable shipping information according to the selected delivery option. Please keep your order confirmation and related documents. If a qualifying delivery issue occurs, we will review the order details and the available evidence under our delivery policy. Depending on the confirmed circumstances, a replacement or refund may be available.
Delivery options are reviewed according to the destination country, postcode, address details, and applicable shipping conditions. We confirm the available option before the order is finalized.